We have transformed our zillions of stickies into a map of the event experience here at MAH that accentuates the (hopefully) cyclic nature of visiting, in which one experience inspires the next. All of the language on here was taken directly from the workshop participants. Our challenge now is to figure out how to capitalize on the many glimpses of opportunity here and fill the gap between one visit and the next. Here is the pdf version: https://loyaltylab.files.wordpress.com/2012/09/mah_journey_map.pdf of the image if you want higher resolution.